Home Care Services

REST HOME CARE

Te Hopai Home provides rest
home level care for 29 residents.

All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens. All in a homely atmosphere for residents to use as they desire. Rooms are fully furnished but residents are welcome to bring their own furniture and belongings.

Home Care

Te Hopai Home provides rest home level care for 29 residents. All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens. All in a homely atmosphere for residents to use as they desire. Rooms are fully furnished but residents are welcome to bring their own furniture and belongings.

 

HOME CARE SERVICES

QUALITY CARE PROGRAM

We Have Set the standard
in quality aged care.

Te Hopai Home provides

Level care for 29 residents. All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens.

Te Hopai Home provides

Level care for 29 residents. All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens.

Te Hopai Home provides rest home level care for 29 residents. All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens. All in a homely atmosphere for residents to use as they desire. Rooms are fully furnished but residents are welcome to bring their own furniture and belongings.

Hospital Care

In an aged care market dominated by the impersonality of large corporations and the departure of some in the charitable sector, Te Hopai stands out as a provider of intimate level care for the aged and the needy, making no distinction between private and fully subsidised residents and taking pride in the high standards maintained throughout.

 

DEMENTIA CARE SERVICES

OUR FOCUS

We Have Set the standard
in quality aged care.

300

SERVICED ROOMS

745

SHEETS CLEANED DAILY

" Te Hopai Home provides rest home level care for 29 residents. All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. "


Te Hopai Home provides rest home level care for 29 residents. All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens. All in a homely atmosphere for residents to use as they desire. Rooms are fully furnished but residents are welcome to bring their own furniture and belongings.

25

DAVE TO PROVIDE STAT

883

DAVE TO PROVIDE STAT

299

DAVE TO PROVIDE STAT

25

INCREDIBLE STAFF

" Te Hopai Home provides rest home level care for 29 residents. All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. "


CUSTOMER STORIES

Dementia Care

Kowhai is our 16 bed Dementia Unit, opened in September 2008 incorporating best practice design to optimise resident comfort and reducing the need for medication. Our warm inviting spaces make every effort to provide a home-like environment for our Residents in a relaxed friendly secure atmosphere. Residents have access to a Kitchen and garden to encourage them to experience daily life as they have known it.

 

DEMENTIA CARE OPTIONS


© TE HOPAI TRUST 2017.
Website and brand identity by www.risemedia.co.nz


News

Te Hopai Stories (By Design)

Te Hopai provide specialist support to people living with age related conditions, enabling the elderly to remain independent and living in their own home, staying comfortable in their familiar environment.


Homecare


Te Hopai Home provides rest home level care for 29 residents.

All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens. All in a homely atmosphere for residents to use as they desire. Rooms are fully furnished but residents are welcome to bring their own furniture and belongings.

All rooms are single and en- suited. The home has 2 levels with 14 rooms upstairs. There are 3 main lounge areas, 2 dining rooms and a number of small quiet spaces over looking the gardens. All in a homely atmosphere for residents to use as they desire. Rooms are fully furnished but residents are welcome to bring their own furniture and belongings.

We work closely with our residents and their families in making decisions related to daily activities and are committed to ensuring that all residents are treated with respect and dignity.

— Dave Stewart, Managing Director

The Home has a large courtyard with a well developed garden for the residents to enjoy. Most rooms have views over the attractive grounds which are filled with flowers and birds.

Residents have access to the internal gardens as they desire to enjoy the plants and sunshine. Residents may also choose to spend time in their own rooms or in the large lounge overlooking the garden.

We strive to give individualised care for each resident. We appreciate any input that you can provide us with to ensure optimum personalised care for your loved one. We work closely with our residents and their families in making decisions related to daily activities and are committed to ensuring that all residents are treated with respect and dignity.

Contact us for specialists Home Care or general inquiries.

Our administration office will be happy to contact you about any inquiries and to address you to our expert aged care specialists:

[contact-form-7 404 "Not Found"]
Hospital Rd Newtown, Wellington


Bernards Story

During my placement, I have learned lots of things that enhance my knowledge and hone my skills.

At long last I will be able to do now Nursing here New Zealand. It was a long struggle. It was October when I started my Competency Assessment Programme in Whiteria.  This is the program required by the Nursing Council of New Zealand to ensure internationally Qualified Nurses able to practice and demonstrate the ability to meet the Competencies of being a Registered Nurse after the completion of the program. I was assigned in Te Hopai for my 6 weeks placement where I have worked for 2 years as caregiver.

To be honest, Geriatric Nursing is not so common in the Philippines so it was all new to me. As a nurse doing totally different to what I used to is something exciting. An area of nursing that needs more to be recognised. During my placement, I have learned lots of things that enhance my knowledge and hone my skills. First, I was exposed to a culturally diversified workplace. I have learned to focus on what doesn’t work or what is different. Te Hopai have challenge me to appreciate the differences of others and see them as potential drivers of change. The place and the people I have worked with help me appreciate how every person has a different strength and realise that in that strength there is opportunity to grow and be more productive.

Second, I have learned to be more empathetic and compassionate. My desire to work with aging patients was increasingly burning. I have seen an idyllic picture of beauty but also the daily reality that some of the residents faced— of being in pain, confused, unable to walk, tired, depressed and/or agitated. The true beauty of this picture lay in their ability to grin, joke, and relish the bright moments of their days. The human spirit is amazing, especially when it is resilient. By helping them, we respond to our innate humanity to nurture, be compassionate, to listen and to learn. I have developed to respond not only on the physical well-being of their patients, but also for their mental and emotional well-being as well.

Lastly, I have learned to love nursing more because of this experience. It tug a heartstring in me from time to time. It challenge me to become more patient advocate. There are times in which the goal of healing the patient is supplanted by the goal of keeping patients comfortable while treating them with dignity and respect. I have learned to appreciate the works of caregivers and listen and take into consideration their observations and opinions. It develop my skills to be a leader and be more confident to myself. I have learned my boundaries, emotionally and physically. I was able to handle and bounce back from depressing events, such as the death of a patient. All of these experiences and learning made me ready to become a New Zealand registered nurse and for that I am grateful.

Bernard, Nurse
TeHopai


Respite care


Te Hopai can offer Respite Care in our Hospital or Rest Home, providing rehabilitation, recovery from operation or injury or much needed rest for those caring for their loved ones.

Personalised care is provided by qualified nurses and carers, with Doctors available as required. Respite Care is very much dependent on availability of beds within our facility. Please contact Te Hopai to discuss your needs and options available.

" About 2.6 billion people in developing countries face di culties accessing electricity, while about 800 million lack access to water. In many African countries, these infrastructure constraints reduce productivity by 40%. "

— Dave Stewart, Managing Director

Ka riri haere a Maui. “Maku e whai kaha, whai mana hei whakamana i ahau ano”, noku te mana hei whakaarahi i oku tuakana. Ka whakaritea e Maui he tatai hei whakamanahia i ona ake pukenga mo tenei mea te hii-ika.

Ka riri haere a Maui. “Maku e whai kaha, whai mana hei whakamana i ahau ano”, noku te mana hei whakaarahi i oku tuakana. Ka whakaritea e Maui he tatai hei whakamanahia i ona ake pukenga mo tenei mea te hii-ika. I tetahi po i a Maui e noho tau ana, ka timatahia e Maui ki te rarangahia he rakau hii-ika. I a ia e rarangahia e waiatatia e Maui tetahi karakia tawhito hei whakakaha i te rakau hii-ika.


Ka riri haere a Maui. Maku e whai kaha, whai mana hei whakamana i ahau ano  noku te mana hei whakaarahi i oku tuakana.

Ka riri haere a Maui. “Maku e whai kaha, whai mana hei whakamana i ahau ano”, noku te mana hei whakaarahi i oku tuakana. Ka whakaritea e Maui he tatai hei whakamanahia i ona ake pukenga mo tenei mea te hii-ika. I tetahi po i a Maui e noho tau ana, ka timatahia e Maui ki te rarangahia he rakau hii-ika. I a ia e rarangahia e waiatatia e Maui tetahi karakia tawhito hei whakakaha i te rakau hii-ika.

Contact us for specialists Respite care or general inquiries.

Our administration office will be happy to contact you about any inquiries and to address you to our expert aged care specialists:

[contact-form-7 404 "Not Found"]
Hospital Rd Newtown, Wellington


Hospital


Te Hopai Hospital covers two buildings at Hospital Rd and Owen St providing quality care in well maintained residence with excellent facilities, en-suited rooms and sunny pleasant gardens.

In an aged care market dominated by the impersonality of large corporations and the departure of some in the charitable sector, Te Hopai stands out as a provider of intimate level care for the aged and the needy, making no distinction between private and fully subsidised residents and taking pride in the high standards maintained throughout.

Family values


Te Hopai has improved the customer choice available to residents and their families with its size, focus on strong family values and ability to act in a customer intimate model valuing the needs and diversity of all residents. Our charter of helping the aged needy means we provide superior level comfort, care and lifestyle to those who otherwise would not be able to afford it.

Te Hopai Hospital at Hospial Road provides continuing care for 59 residents. 41 residents are located in the main  hospital wing and 18 residents  in the extention wing which is managed under another team.  All rooms are single and en- suited.

— Dave Stewart, Managing Director

Te Hopai Hospital at Hospial Road provides continuing care for 59 residents. 41 residents are located in the main  hospital wing and 18 residents  in the extention wing which is managed under another team.

All rooms are single and en- suited. The hospital offers a lounge area, dining room and small quiet lounges in  a homely atmosphere for residents to use as they desire. All rooms are fully furnished but residents are welcome to bring their own furniture and belongings.

 

There are also two courtyards with a well develop garden for the residents to enjoy. Most rooms have views over the attractive grounds.
Residents have access to the internal gardens as they desire and they may also choose to spend time in their own rooms or in the large lounge overlooking the garden.


In the Owen St wing residents are able to enjoy larger sunny en-suite rooms with attractive built in furtniture, large screen TV’s and views over Newtown or the Wellington green belt.

We strive to give individualised care for each resident. We therefore appreciate any input that you can provide us with to ensure optimum care for your loved one. We work closely with our residents and their families in making decisions related to daily activities and are committed to ensuring that all residents are treated with respect and dignity.

Contact us for specialists Hospital care or general inquiries.

Our administration office will be happy to contact you about any inquiries and to address you to our expert aged care specialists:

[contact-form-7 404 "Not Found"]
Hospital Rd Newtown, Wellington


Te Hopai History

“We are proud of the long tradition Te Hopai has in caring for the Aged”

Lorraine Christie
Chair

1888

Created in 1888, Te Hopai Trust is one of New Zealand’s oldest Charities. The Trust was originally formed for the care of elderly people in reduced circumstances who needed assistance from the community to enable them to live in dignity and comfort in their declining years.

Te Hopai was the first home for the aged to be established in Wellington. Following a Grant of land by the Colonial Secretary, the first home was built from funds subscribed by a number of prominent Wellington citizens and opened in 1889.

1976

The original Home is replaced by a new facility.

1993

In 1993 Te Hopai Trust saw a further need for safe care for those residents with memory problems. To cater for this demand the 10-bed secure dementia Kowhai Unit was built.

1996

Expanding further, the 41-bed Te Hopai Hospital wing was built and officially opened in July 1996. This facility combined high level 24 hour medical care with the homely, safe and warm environment Te Hopai has become renowned for.

2001

In 2001 a major redevelopment of Te Hopai was started. This saw the opening of a new 2 storey wing in April that year, and was followed by the staged re-building of the old 1970’s Home, upgrading all 49 rooms, en-suites and public areas.

2008

In 2008 the Board reviewed the operation and strategic direction. As part of a 5 year Development Plan it was decided to replace the old Kowhai Dementia Unit with a larger, more modern leading edge facility offering better public spaces and 16 en-suite rooms. As part of this redevelopment a new administration block and extra Hospital beds were created, with much needed deferred maintenance built in. The result is a light airy welcoming Dementia facility with a new main entrance.

2010

The main dining room and lounge is refurbished to a light elegant space with new furniture and fittings.

2015

In March 2015 the Board opened the Owen St wing. The development of the old car park site off Owen St allowed the creation of a new state of the art kitchen for the whole site, and the building of 46 extra en-suite rooms. Linked by lift and stairs to the Hospital St site, these premium rooms are larger, sunny, and have views over Newtown or the Wellington green belt. All rooms have tasteful built in furniture, wall mounted 23” TV’s and are wireless capable.

2017

Te Hopai is audited and granted a 4 year (48 months) Certification by Ministry of Health. 4 year certifications are rare and this is the second time consecutively that Te Hopai has been accredited. The Audit noted that:

“The service (Te Hopai Home & Hospital) has exceeded the required standard around good practice, infection control management and surveillance, quality management, restraint minimisation, staff orientation and the management of nutritional requirements.”

2018

New accounting software installed for greater efficiency for administration and resident families.

Evaluation and trialling of on-line patient management systems.

2019

New on-line patient management systems introduced that will allow electronic monitoring of all care, transfer of medical records from other providers.

In late 2109 this is extended to include tablet based access by families to daily care and activities for their loved ones.

The future

The Te Hopai Trust Board is always looking at how to improve and development of the Home & Hospital whilst maintaining the relaxed homely environment so loved by our residents.

 

“Setting the Standard in Aged Care” is our constant goal.


Te Hopai Staff

“As an organisation our people are the most important part of how we operate.”

Dave Stewart
Managing Director/Trustee

Our Staff


Our staff are our greatest assets. We encourage their growth and support them to achieve all our care goals.

 

Te Hopai is proud to have many staff who have worked for the organisation for over 10 years. The developed skills, continuity and caring attention to detail makes Te Hopai a true ‘home’ environment.

Staff are rostered carefully to ensure that there are maximum numbers of staff at key times (such as breakfast and morning showering). This rostering allows staff to take their time attending to every resident’s personal daily needs in a relaxed manner. Staff are encouraged to spend time talking and getting to know everyone in their care, building deep relationships that support well-being and happiness.

Employment / Volunteers.


We are always keen to hear from people who would like to work or volunteer at Te Hopai.

Click here to find out more


Te Hopai A Day In The life of

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