Covid-19 Update 13 Sept 21



Kia ora koutou


Just a quick update on Delta level 2 at Te Hopai


Following the Prime Ministers announcement this evening, we will continue our visits and booking system with a few minor amendments.


  • Visiting hours remain by appointment only.  The times are 10am, 11 am, 1pm, 2pm, 3pm and 4pm. Please email Alicia for an appointment that suits you on (Sunday to Thursday) or on Friday.  
  • We have added two late nights, until 7pm, so you can also book between 5.30 and 7pm on Tuesdays and Thursdays. The entrance for these will be at Owen St only, not Hospital Rd.
  • Please make an appointment at least 24 hours in advance, and by email. There is a lot of work behind the scenes to ensure that the residents are all in the right place for their visits, so please try and plan as it makes it difficult on everyone with last minute requests.
  • We will take bookings through until 26 Sept 2021 at this stage, with an update following the Prime Minister next week.
  • Visiting times are restricted to two people in the resident’s room only. Please do not move around the facility / lounges / kitchens.
  • All visitors are required to wear a face covering at all times, including in the residents room.
  • Please ensure you scan and sign in at reception.

We also remind you that you should not visit us if you are feeling unwell.


If you wish to take our residents out, we ask that you refrain from going to busy, indoor public venues.  However you are welcome to take them for a drive, or home and I am sure some are looking forward to a change of scenery.


We again thank you for your support as we continue to care for your loved ones.


Noho ora mai