Covid-19 Update 8 June



Te Hopai: Covid-19 (Coronavirus) updated guidelines and advice #15

 Today we have heard from our PM that we are moving to Level 1 at 12mn tonight – such an important and long-awaited milestone. This means that we can again relax the visiting restrictions we have in place while, at the same time, remaining prudent for the care and safety of our residents. As the PM pointed out to us, whilst our borders are closed, we have to accept the reality that the rest of the world is still in the grips of this virus and we are likely to see it turn up in NZ again. So, as we move forward, we will continue to do so carefully and with this in mind. To this end, please be advised that we will be changing our access into the facility in the following way:

  1. We will be ‘opening our door to visitors’, including children between the hours of 10am-4pm each day (no appointments necessary) effective immediately. Please note that the doors will lock automatically at 4pm so you need to be in the facility before then if you want to visit, otherwise visits are only permitted with permission (and for compassionate purposes). We have not opened the doors fully at this time as we feel quite strongly that it is an important aspect of our care for our residents that we continue to monitor sign-in to the facility while we will wait to see what the advice is from the Ministry of Health/DHB (when this is released). We will re-assess the ‘visiting hours’ in the coming weeks as more information comes to hand.
  2. Whilst you are welcome to use the Covid-19 app barcode we have at both receptions for your personal monitoring, please note that we need a written sign-in for our records with the names of all the people attending and this is likely to continue for some considerable time. We will continue to staff the reception desks with the young people we have recruited to assist us. As we noted to you before, we request that you still please continue to be patient with them, they will be trying their best to help you but do not have the experience of our regular staff.
  3. We ask that you do not visit if you are unwell. This can be with symptoms of a cold or flu (cough, sore throat, elevated temperature) or with gastrointestinal symptoms (nausea, diarrhoea, vomiting). This pandemic has reinforced for all of us the cost of viruses entering into aged-care facilities and it is the responsibility of all of us to make sure we keep ourselves and our loved ones safe and well.
  4. When you do come into the facility it is important that you use the sanitiser provided at both entrances – when you arrive and when you leave; please feel free also to use one of the many handbasins in the facility to wash your hands as often as you need to.
  5. Residents are now allowed to go out of the facility with family members, we merely ask that you think about where you are taking them and remain cognisant of the risks you are exposing your loved ones to when you take them out. It is also important that you pay attention to hand hygiene, for you and for them, when you return them to the facility. As always, please let our staff know if you are taking your loved one out.

We also want to again thank you for your support as we have navigated this threat. It has been very heartening for me and our staff to see how you have cared for and supported us over this time.

Thank you!


Pakize Sari
General Manager