Covid-19 Update 11 Aug



Te Hopai: Covid-19 (Coronavirus) updated guidelines and advice #18

 Given we have had new families into our community since our last communication, we thought it would be useful to update everyone where we are at, especially in view of the recent advisories from the Ministry of Health around a potential ‘second wave’ of covid-19 in New Zealand.

We, at Te Hopai, are very aware that it could only take one person to accidentally bring this deadly virus into the facility and we remain committed to doing everything we can to prevent that from happening. So that you can help us do this, we thought we should remind you where we are at so that we can remain ‘on the same page’.

We are continuing to require that, as well as completing the 2 weeks managed isolation, people who have returned to NZ from overseas will be required to stay away from the facility for a further one week and produce evidence of 2 negative Covid-19 results (preferably from day 3 and 12) prior to being allowed to visit. The exception to this is that in extenuating circumstances, we may allow family members to visit during the ‘stand down’ week but only if they are wearing full PPE. PPE can be provided from us in these circumstances for a small cost ($10 per set). PPE is still expensive to buy at the moment, hence the charge.

We will be continuing to limit our ‘open hours’ to the 10am-4pm window so that we can maintain our ‘sign-in – sign out’ oversight. We know that this is difficult for some of you, especially those who work, so if you are unable to visit during these hours, please let us know by emailing Jill (Clinical Manager on and we will see what we can do to accommodate you.

We do know that the continuing restrictions will be hard to understand in the face of the lack of no community transmission but we remind you that if the virus does get into the facility and the effect will be enormous. We ask that you continue to help us to keep our residents/your loved ones as safe as we can. We also want you to be reassured that, in the event that there is community transmission in Wellington, we will immediately (and probably without notice) close our doors once again. As we have already noted – safety is paramount!

We are still trying fundraising to make electronic contact tracing and temperature surveillance a reality. Thank you to those of you who have already contributed towards our fundraising target or donated to the raffle which will be launched soon (if you can help by buying tickets, that would be great!). There are some great prizes on offer. We have already managed to raise enough to start the process for an electronic contract tracing system, so look out for that soon; thermal imaging to follow (we hope). If you would still like to donate (even a small sum would be appreciated) our bank account (again) is 06 0513 0101659-00.

We remind you also (again) that if you take a resident out, for a drive, a coffee, a meal, or to attend a family gathering, please tell us where you are intending to go prior to leaving the facility, and update us on your return if things changed.

We continue to anticipate that restrictions like these will be continuing for some time and thank you for your continued patience and understanding.

Chris Sanders (for Pakize Sari)

 General Manager